As a retailer, it’s not always clear when you are and aren’t obligated to offer a refund. Many businesses, both online and offline, tend to just follow the pack in terms of refund policies. If one denies refunds during sale periods, others copy, assuming that it must be above board if so many are doing Read More...
The Australian Consumer Law (ACL) contains laws that regulate what you can and what you cannot advertise. Put simply, engaging in activity (including advertising) that would mislead consumers is prohibited by law and carries penalties. In today’s blog we’ll unpack what constitutes ‘misleading’ information, and how you can take steps to protect your communications. For Read More...
In today’s era of online shopping, consumers have access to thousands of options for spending their hard-earned cash. In response, businesses are constantly pitching new bargains and saving schemes to entice customers. “Free Shipping for Orders Over $99” “30 Day Trial or Your Money Back” “20% OFF until Midnight with Code: THANKU” “We’ll Beat the Read More...
So, you’ve put together a band and are ready to hit the big time. Approaching the first rush of success is exciting. There’s no rule book and you’re learning as you go. After all, it’s all about the music, right? Hold on and put down the bass, there’s a few things you might want to Read More...
We were recently asked whether or not sending a resume via email to a potential employer is permitted under the Australia Spam Act. As is the case with many things in law, the answer is ‘it depends’ and here’s why… If you are an individual seeking employment, and your electronic message states only facts about Read More...
The term digital real estate refers to the domain names, social media handles or other markers that stake out a space on the Internet as being yours. Digital real estate can take many forms, from a free service such as a Twitter account, to highly regulated and sometimes, costly domains. All digital real estate provides Read More...
Online Reviews – What You Need To Know Almost every commercial interaction now comes with a request from the provider requesting a testimonial. Often these testimonials are published online across a variety of channels – from review websites such as TripAdvisor and Google to social media platforms. What many businesses and brands may not be Read More...
To Return Or Not To Return: Retailers’ Rights and Responsibilities Under Australian Law As Christmas fast approaches, issues surrounding returns and refunds arise with increasing frequency. At Pod Legal, we’ve noticed that the same questions keep arising among retailers: Can a retailer refuse to give a refund because the returned item is not in its Read More...
Advertising and Marketing Law, Commercial Law, Intellectual Property Law, Internet Law, Privacy Law, Social Media Law, Technology Law
The Internet juggernaut has taken over and the stampede is on. New, online businesses are being created in high volume, and existing businesses are establishing online presences in numbers not thought possible only a decade ago. But, as is the case with all stampedes, there is bound to be a little chaos and some unintended Read More...
Advertising and Marketing Law, Commercial Law, Intellectual Property Law, Internet Law, Privacy Law, Social Media Law, Technology Law
Do you like to incorporate exciting new tech, like video streaming Apps, into the media mix for your business? Then wait! You need to read this article first. Sharing video content in a live setting is no new phenomenon. For years, television and online broadcasters have provided viewers with access to live content, broadcast directly Read More...
The Australian Competition and Consumer Commission (ACCC) recently issued fines to Supabarn Supermarkets Pty Ltd (Supabarn) and The Real Juice Company Pty Ltd (Real Juice) over false representations regarding Real Juice products sold at Supabarn. The regulator found various statements made in relation to private label apple juice and cranberry juice to be false, misleading Read More...
The Australian Competition and Consumer Commission (ACCC) has recently pursued a number of businesses over misleading information regarding the origin of goods available for sale in Australian stores. Understanding the need to correctly label products is important for businesses operating in Australia, as Australians have proven a willingness to pay a premium for products that Read More...